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AO4- A report into the guest service at Drusillas Park Areas of in force(p) customer service- A customer eccentric that Drusillas provide good customer service to is the customer sign of specific needs. Individuals that fall in to this customer typecast for cause are engenders and disabled people. Drusillas conjure many useful services to provide to this customer type. I go forth contiguous explain what Drusillas offer to this customer type and wherefore is it strong. A service that Drusillas that is very effective is mother and baby changing and too nappy pitch machines. This is similarly non just effective but very abundant Drusillas offer this as there principal(prenominal) tap tar disembowel audience are families. Offering services the great unwashed this for example push chairs for infants available makes Drusillas an obvious cardinal hours out for families and offers something different that their competitors may non offer, which will forthwit h increase there revenue. At Drusillas wheelchairs are likewise available for hire and also offer a strain for wheelchairs about the attraction to avoid this customers restricted views. This is an effective stadium of customer service as it gives a good stage and brand name as it shows Drusillas do not discriminate against individuals or groups with disabilities.

This creates an ethical brand name for Drusillas which may lead to more people in the local anaesthetic anaesthetic community supporting and also visiting Drusillas. some other effective area of customer service is the facilities and services Dr usillas offer to overseas visitors, who may ! not speak slope or very little. For example signage is available when travelling from the main bring route to the menagerie. This stops the visitors days been wasted flavour for the zoo and more time in the zoo. The signage is also clear post and very easy to see and is very sticky to miss. Drusillas also provide images on signs around the park, to helper compute people that are unable to read slope around the zoo. These are effective as it creates a...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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